Privacy Policy
We are committed to protecting your privacy and ensuring the security of your personal information.
Information We Collect
Personal Information
We collect personal information you provide when creating an account, including your name, email address, phone number, and government-issued ID for verification purposes.
Financial Information
To facilitate trading, we collect bank account details, transaction history, and other financial information necessary for our services.
Usage Data
We automatically collect information about how you use our platform, including IP addresses, browser types, trading patterns, and device information.
Cookies and Tracking
We use cookies and similar technologies to enhance your experience, remember preferences, and analyze platform usage.
How We Use Your Information
Service Provision
We use your information to provide, maintain, and improve our AI trading services, execute transactions, and manage your account.
Security and Compliance
Your information helps us verify your identity, prevent fraud, comply with legal obligations, and maintain platform security.
Communication
We use contact information to send service updates, security alerts, marketing communications, and respond to your inquiries.
Analytics and Improvement
Usage data helps us analyze platform performance, develop new features, and enhance our AI algorithms.
Information Sharing
Service Providers
We share information with trusted third-party service providers who assist in platform operations, payment processing, and customer support.
Legal Requirements
We may disclose information when required by law, court order, or to protect our rights and the safety of our users.
Business Transfers
In case of merger, acquisition, or sale of assets, your information may be transferred as part of the business transaction.
With Your Consent
We may share information with your explicit consent for specific purposes not covered in this policy.
Data Security
Encryption
All data is encrypted both in transit and at rest using industry-standard encryption protocols, including 256-bit SSL encryption.
Access Controls
We implement strict access controls, multi-factor authentication, and regular security audits to protect your information.
Data Centers
Our data is stored in secure, SOC 2 compliant data centers with physical security, redundancy, and 24/7 monitoring.
Incident Response
We have comprehensive incident response procedures and will notify you of any security breaches as required by law.
Your Privacy Rights
Access and Correction
You have the right to access, update, or correct your personal information through your account settings or by contacting us.
Data Deletion
You may request deletion of your personal information, subject to legal and regulatory retention requirements.
Data Portability
You have the right to receive a copy of your personal information in a structured, machine-readable format.
Marketing Opt-out
You can opt out of marketing communications at any time through your account settings or unsubscribe links.
International Transfers
Global Operations
As a global platform, your information may be transferred to and processed in countries other than your own.
Adequate Protection
We ensure adequate protection for international transfers through appropriate safeguards, including standard contractual clauses.
GDPR Compliance
For EU residents, we comply with GDPR requirements for international data transfers and provide appropriate protections.
Data Retention
Retention Periods
We retain personal information for as long as necessary to provide our services and comply with legal obligations.
Account Closure
After account closure, we may retain certain information for legal, regulatory, or legitimate business purposes.
Automatic Deletion
Some data, such as usage logs, may be automatically deleted after specified retention periods.
Children's Privacy
Age Restrictions
Our services are not intended for individuals under 18 years of age, and we do not knowingly collect information from children.
Parental Rights
If we learn that we have collected information from a child, we will delete it promptly and notify the parent or guardian.
Contact Our Privacy Team
If you have questions about this Privacy Policy or our privacy practices, please contact us using the information below.
This Privacy Policy is effective as of January 1, 2024 and will remain in effect except with respect to any changes in its provisions in the future, which will be in effect immediately after being posted on this page.